ACCESSIBILITY AT UNOG A A A A The United Nations in the Heart of Europe

Compensation Claims



The Appendix D to the Staff Rules covers staff members for work related death, injury or illness attributable to the performance of official duties on behalf of the United Nations. Depending on the nature of the clinical elements and circumstances, staff members may be entitled to receive reimbursement of medical expenses. In cases where a permanent loss of function is involved, staff members may be entitled to compensation. All rules and entitlements can be found in the consolidated text of the Appendix D to the Staff Rules.

What is the role of the Compensation Claims Unit?

The Compensation Claims Unit at the United Nations Office in Geneva (UNOG) is responsible for addressing compensation claims falling under the Appendix D to the Staff Rules for the organisations listed below. A delegation of authority has been granted by the Secretary-General in order to treat claims up to a certain amount, which are not deemed as complex, or which are expressly delegated from the Advisory Board on Compensation Claims (ABCC) in New York. If a claim surpasses the Compensation Claims Unit’s delegated authority, it is submitted to the ABCC in New York for the Secretary-General’s consideration. In such cases, the Compensation Claims Unit remains the point of contact for the staff member.

Staff members of UNOG, ITC, UNHCR, OHCHR, UNECE, OCHA (administered in Geneva), UNCTAD, UNFCCC, UNDP (administered in Geneva), UNICEF (administered in Geneva), UNIDIR, UNCCD, and UNCC wishing to file a claim must do so with the Compensation Claims Unit in Geneva, through their human resource officer. Staff members of other organizations should check with their human resources department who will advise where to file their claim.

Am I covered?

Staff members wishing to file a claim for compensation under the Appendix D to the Staff Rules must do so within four months of the onset of the illness, injury, or death. Interns and persons employed by the United Nations under a special service agreement are not covered under the Appendix D, unless otherwise expressly stated under the terms of their contract.

What is the procedure for filing a claim?

A person wishing to file a claim must duly complete the Claim for Compensation e-form and have it certified by her/his human resource officer. The original claim form should be sent to the Compensation Claims Unit (see address below). The last page of the form is to be completed by the claimant's treating physician. Please note that if the claim form is not duly completed, the claim will be returned for completion. If a claim is submitted after four months from the onset of the illness, injury, or death, the claim will be rejected unless written justification is provided requesting the Secretary-General to waive Article 12 of the Appendix D to the Staff Rules. In exceptional circumstances, the Secretary-General may grant a waiver.

For more detailed information on filing a claim for compensation, feel free to contact the Compensation Claims Unit by email - CompensationClaims (at) unog.ch

What is procedure for submitting medical bills?

Please use the Medical Expenses e-form to claim medical bills under the Appendix D. Please use this form each time you submit bills in relation with a claim.

While detailed instructions are provided as part of the electronic form, please note that all medical bills claimed under the Appendix D to the Staff Rules should be submitted in original form along with proof of payment. Article 3 of the Appendix D to the Staff Rules does not entitle staff members to receive reimbursement or compensation from any other source. As such, if medical bills have been submitted to the staff members' insurance company(ies) – including complementary insurance, then the reimbursement of medical bills will be at most the difference between what has been reimbursed by the insurance(s) and the total amount of the medical bill(s). It is the claimant's responsibility under Article 15 of the Appendix D to the Staff Rules to provide all requested information, copies of medical bills, reimbursement advices, etc.

How long does it take for my claim to be processed?

The time needed to treat a claim varies greatly depending on its complexity.

Please contact the Compensation Claims Unit at the address below if you have filed a claim and would like to know its status.

Can I claim the loss of personal effects under the Appendix D?

The Appendix D to the Staff Rules covers staff members in case of death, illness or injury and is limited to the person. Claims for loss of or damage to personal effects, in accordance with the provisions of ST/AI/149/Rev.4, should be submitted directly to the Secretary of the local committee, Room 26-1, Financial Resources Management Service, UNOG.

Where can I get more detailed information?

The Appendix D to the Staff Rules is the legal basis for compensation claims in the event of death, injury or illness attributable to the performance of official duties on behalf of the United Nations. Additional information can also be obtained from the Staff Rules and its Appendix D on the UN intranet (iSeek) and from the staff member's human resources officer.

Contact details of the Compensation Claims Unit in Geneva:

Officer Responsible for Compensation Claims
Office S-225-5, Palais des Nations
United Nations Office at Geneva
1211 Geneva 10
Switzerland


Email: CompensationClaims (at) unog.ch


Last updated: 21 January 2014